General Info You’ll Want to Know: Sump Pump Repair
What to Expect
At Yes! Plumbing we pride ourselves on being able to provide each homeowner with the unique solution that is right for their family. You can have a high quality pump system designed to meet the demands of your home and have it installed for a reasonable price in a very short period of time (usually the same day).
We know you need to have an expert on your side that can guide you through the pump selection process and help you make an informed decision about which model is best for your family. Yes! Plumbing has been installing premium quality sump and ejector pumps (sometimes erroneously referred to as “injector” pumps) in the Chicagoland area for over 25 years. (see our service area map). Call Yes! now for a same day consultation and/or installation.
Service After The Sale
Keeping your pump properly maintained is vital to ensuring that it will serve you well for many years to come. Yes! Plumbing offers full factory certified pump maintenance services in our service area. And if you do find yourself in need of emergency plumbing repairs, we can take care of that as well. Yes! has service available 24/7, 365 days a year. Whatever your pump service needs, call us today and we’ll have a State Licensed Plumber there before you know it.
In addition to installation services, Yes! Plumbing also offers complete pump and repair to customers in our service area. Even if we did not handle your initial pump installation, we would be glad to take over the routine maintenance of your system or to provide any sump pump repair services you may need.
Having a reliable pump system in your home can make many aspects of your life easier. And many newer water pumps are quite energy efficient.
Warranty vs. Guarantee – Which Is Best?
Depending on the company doing the installation, pumps come with either a guarantee, or a warranty.
Generally a warranty contains exceptions and exclusions. For instance, a 1 year warranty may cover labor for 30 days, parts for 6 months and the pump for 1 year. So if your pump switch malfunctions after 7 months, you pay for the parts and labor just as if the pump had no warranty at all.
A Guarantee, on the other hand, provides full coverage for the entire period of the guarantee. For instance, in the example above, if the pump switch went out 7 months (or a full year ) after installation, the repair would be absolutely free. Guarantees are WAY better than warrantees.
At Yes! Plumbing, all of our pumps are manufactured to exacting specifications. This allows us to provide unrivaled guarantees of your choice. Choose 3, 5, 7 or 10 year guarantees on our sump and ejector pumps.
Whatever style and quality of pump you choose, be sure the installing contractor gives you a copy of the warranty or guarantee in writing.
TYPES OF PUMPS AND THEIR USES
Sump Pumps are utilized to handle light duty needs for dewatering foundations (drain tile) or moving grey water wastes (water which does not contain solid waste). Sump pumps come in a variety of sizes, styles and qualities. YES! Plumbing offers 4 different choices ranging from a 3 year guarantee to a 10 year guarantee pump. (See above for difference between guarantees and warranties)
Ejector pumps are utilized to handle water which contains solid wastes such as water from a bathroom. They are almost always found in basements with overhead sewer systems, but are sometimes used when gravity drainage is not feasible above the basement level. Ejector pumps also come in a variety of sizes, styles and qualities. Yes! Plumbing offers 4 different choices ranging from a 3 year guarantee to a10 year guarantee pump. (See above for difference between guarantees and warranties)
Pump Failures And Their Causes
In general, pump failures can be categorized into two causes for a flooded basement or crawl:
The first would be when your pump actually stops working due to age, power surge, motor burnout, impeller jam, defect or other common reason. Note the word “when” used in the prior sentence. Your primary pump will fail at some point, usually when you need it most. When that happens, unless you don’t mind the mess, cleanup, expense, and associated loss of irreplaceable family related memorabilia and items, you are going to want to have a reserve system to take up the slack until you can have the pump repaired or replaced.
The second cause of pump failure, and more common occurrence, is a power failure. Without power, primary pumps can’t work. And even though the sump pit doesn’t overflow immediately, the water coming into continues to spread out under the basement or crawlspace floor, softening the supporting soils and allowing movement in the foundation and slab. That’s why it’s critical to insure a backup system is available whenever one of the above situations occurs.
A variety of Backup Pumps are available to insure that your basement or crawlspace doesn’t flood.
There are two types of Backup Pumps Systems available to alleviate these potential disasters.
Both types have advantages and drawbacks, discussed below.
Type 1) Battery Backup Pumps
Battery powered pumps are available in many configurations to suit every need and budget. The lowest capacity pumps run on a single deep cycle wet cell battery running a small 12V pump and the largest have a bank of batteries powering a high capacity 110V pump. Not only are the backup pumps widely varying in performance and guarantee, but when you couple them with the correct primary pump to create an integrated system, you can create a virtually fail safe system of protection for your biggest investment—your home.
The trick is balancing your needs with the budget. Yes! Plumbing’s staff of factory trained personnel are expert at helping you match the right pump to your needs.
So how do you make sure you have the right system to cover all your bases? Well, you could do the research yourself, figure out how all the many different available systems react with each other and then learn how to correctly install your new system so that it performs as expected when the chips are down.
Or you could call Yes! Plumbing and have one of our State Licensed Experts come to your home to evaluate your needs, and give you system choices guaranteed to work the best for your home. We’ve already researched and located the highest quality systems, so we can provide the best guarantees in the Industry, and we have them in stock for immediate installation. You can rest easy when that next storm comes rolling through.
Like anything else, these systems do have a disadvantage and that is run time and capacity. Battery powered equipment has a limited run time. When that battery goes dead, you’re right back where you started. Run times will vary with the quality of the system from several hours to up to 36 hours of continuous service. And they are technically difficult to install. If you make a mistake during installation, you don’t find out until it’s too late (during the next pump or power failure).
Of course if you are on vacation for a week or two, and your primary pump fails, or you have an extended power failure, you are going to have a huge (unwelcome) surprise when you come home, regardless of the quality and size of your battery backup system, if its run capacity has been exceeded.
Is that a reason not to have one? Of course not. But perhaps there is a solution to this scenario also. Read on.
Type 2) Water powered backup pumps.
Say what? Water powered backup pumps? How does that work?
To explain in the least technical terms possible—these pumps are designed to use water from your home water system to create suction sufficient enough to actually empty your sump pit for an unlimited amount of time, regardless of power failure or primary pump failure.
If your home is connected to the municipal water supply, Yes! Plumbing has the proper water powered sump pump to keep your basement dry as the proverbial bone.
And of course, we’ve done the research so that you get the most efficient brand available. Our water powered sump pumps are manufactured to our exacting criteria and are able to pump up to 2 gallons of waste water for every gallon of potable (municipal) water used. That is more than enough for almost every storm imaginable making this system the best choice for any home which is properly configured and has a reliable municipal water source.
What’s the disadvantage? You can’t use this pump if you are on private well water because the well won’t pump water when the power is out.
Your home has to be properly configured for this pump to be installed correctly (90% are, so odds are yours will be too.)
Sump, Ejector and Backup pumps can be combined to create systems which provide security and peace of mind, regardless of the weather or power situation.
With proper research, expertise, and guarantees such as those found at Yes! Plumbing you can rest assured that your home and family will be protected when the need arises.
For same day, efficient and reliable service, call Yes! at the number above for a solution to your dewatering issues today.